Tips & Advice
If you’re signed up to a subscription service on your mobile phone but want to quit, simply text the word STOP to the five-digit short code number associated with the premium rate service (please note that a standard network charge may apply for this text).
Know how to recognise a premium rate service. Most are advertised on ‘15xx’ numbers. Mobile services (such as ringtones and text alerts) will be five digit ‘short code’ numbers (53xxx, 57xxx or 59xxx)
Always read the small print in any advertisement before deciding whether or not to take part.
Be wary of ‘free’ offers or fabulous prizes. If something looks too good to be true, it probably is.
Be careful about who you give your telephone number to. Providing your number can sometimes mean that you are agreeing to a regular (subscription) service which may cost you more money.
Never respond to ads on your phone that you haven’t agreed to receive. Genuine companies don’t promote their services in this way.
Check you are old enough to enter a competition. You will always be asked to provide proof of your age, so even if you win, you cannot get the prize.
Keep an eye on your phone bill (or call credit) - talk to your phone company if there are any charges you don’t recognise. If you want to prevent premium rate calls being made from your phone or computer, speak to your phone company.
If your parent or guardian pays your mobile phone charges, check with them before you sign up for any product or service.
Keep your phone private. Don’t give it to people that you don’t know.
Share these tips with anyone else who uses your phone.
