|What are Premium Rate Services?|
|Getting texts you don't want?|
|There's a charge on my bill that I don't recognise. Can you help?|
|The advert says it's free?|
- 08.05.2015ComReg grants permission to Microsoft Luxembourg S.a.r.l. ('Microsoft') relating to 'live operator helpline' requirements of the Code
- 19.12.2014Dragonfly Prize Club Premium Rate Service Update
- 19.05.2014ComReg makes Finding of Non-Compliance against Dragonfly Mobile Ltd.
- 19.05.2014ComReg publishes updated Code of Practice for Premium Rate Services
- 23.04.2014ComReg publishes Response to Consultation and Decision regarding the Code of Practice for Premium Rate Services
Tips & AdviceIf you’re signed up to a subscription service on your mobile phone but want to quit, simply text the word STOP to the five-digit short code number associated with the premium rate service (please note that a standard network charge may apply for this text).
Know how to recognise a Premium Rate Service. Most are advertised on "15xx" numbers. Mobile services (such as ringtones and text alerts) will be five digit "short code" numbers (53xxx, 57xxx or 59xxx)
Always read the small print in any advertisement before deciding whether or not to take part.
Be wary of "free" offers or fabulous prizes. If something looks too good to be true, it probably is.
Be careful about who you give your telephone number to. Providing your number can sometimes mean that you are agreeing to a regular service which may cost you more money.